Terms of Service

Last updated: April 25, 2026

These Terms of Service govern access to and use of SourceFlag, a hosted proposal response workspace operated by SourceFlag. These Terms are a launch-aligned working draft and should be reviewed by counsel before public release.

1. Agreement to Terms

By creating an account, accessing a workspace, uploading files, or using any part of SourceFlag, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. The Service

SourceFlag provides hosted software for proposal teams working with public and unclassified solicitation packages. The Service may include project workspaces, grounded Ask, source review, checklisting, assignment workflows, drafting support, reusable content, exports, annotations, and related workflow tools.

SourceFlag is not an autonomous proposal system, automated verifier, legal service, accounting service, procurement advisor, or substitute for human review. You are responsible for reviewing all source materials, confirming all outputs, and deciding what to include in any proposal, quote, bid, or customer submission.

3. Accounts and Workspaces

You are responsible for keeping account credentials secure, managing workspace access, and ensuring that users in your workspace comply with these Terms. Workspace administrators are responsible for inviting, removing, and assigning appropriate permissions to users.

4. Customer Content

You retain ownership of the files, text, prompts, messages, annotations, artifacts, library content, and other materials that you or your users submit to the Service. You grant SourceFlag the rights needed to host, store, process, display, transmit, secure, and otherwise operate the Service for your workspace.

You represent that you have the rights and permissions needed to upload and process Customer Content in the Service. You are responsible for the accuracy, legality, and suitability of Customer Content and any downstream use of generated or assisted outputs.

5. Public and Unclassified Use Only

SourceFlag is intended only for public and unclassified solicitation packages. Do not upload, enter, or transmit classified information, Controlled Unclassified Information (CUI), ITAR-controlled data, EAR-controlled data, export-controlled materials, non-public customer capture information, internal pricing strategy, or other sensitive materials outside the permitted launch boundary.

If you believe restricted or prohibited information has been uploaded, stop using the affected workspace and contact SourceFlag promptly using the contact method listed below.

6. Acceptable Use

You may not use the Service to:

• Violate laws, regulations, procurement rules, third-party rights, or agency requirements.
• Upload prohibited, malicious, infringing, classified, controlled, or export-restricted content.
• Attempt to bypass security, access controls, usage limits, billing controls, or workspace boundaries.
• Reverse engineer the Service, scrape it at scale, disrupt availability, or interfere with other users.
• Misrepresent AI-assisted output as independently verified, legally approved, or agency-endorsed.

7. AI-Assisted Features and Output

The Service may use AI-assisted features to help summarize, search, draft, classify, cite, or organize information. AI-assisted output can be incomplete, inaccurate, outdated, or misapplied to your facts. You must verify output against the original solicitation package and your own proposal requirements before relying on it.

SourceFlag does not promise that AI-assisted output will identify every requirement, deadline, evaluation factor, risk, amendment, or submission instruction. The Service does not guarantee proposal compliance, award eligibility, or business outcomes.

8. Subscriptions, Billing, and Tokens

Paid plans, seat limits, workspace limits, included usage, renewal terms, taxes, and any onboarding fees will be described at checkout, in an order form, or in a written agreement. Subscriptions renew until canceled unless the applicable checkout or order terms say otherwise.

Fees, subscriptions, onboarding charges, and AI token top-ups are non-refundable except where required by law or expressly stated at checkout or in a signed agreement. Included monthly AI token balances and token packs expire at the end of the applicable billing cycle and do not roll over unless SourceFlag states otherwise in writing.

9. Third-Party Services

The Service may depend on third-party providers for hosting, storage, authentication, AI processing, payments, email, logging, monitoring, and support workflows. SourceFlag is not responsible for third-party services outside its reasonable control, but it will use commercially reasonable efforts to select providers appropriate for the Service.

10. Suspension and Termination

SourceFlag may suspend or terminate access if you violate these Terms, create security or legal risk, fail to pay amounts due, upload prohibited content, or use the Service in a way that could harm the Service, other users, or third parties. You may stop using the Service or cancel future renewals according to the applicable account or billing flow.

11. Intellectual Property

SourceFlag and its software, design, workflows, interfaces, documentation, and related materials are owned by SourceFlag or its licensors. Except for your Customer Content, these Terms do not transfer any ownership rights in the Service to you.

12. Disclaimers

The Service is provided on an as-is and as-available basis. To the fullest extent permitted by law, RFP Shredder disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, error-free operation, and accuracy of AI-assisted output.

13. Limitation of Liability

To the fullest extent permitted by law, SourceFlag will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost opportunity, loss of contract awards, loss of data, business interruption, or procurement outcomes. SourceFlag's aggregate liability will not exceed the amounts paid to SourceFlag for the Service during the period selected by counsel in the final legal review.

14. Indemnity

You will defend, indemnify, and hold harmless SourceFlag from claims, losses, liabilities, damages, costs, and expenses arising from your Customer Content, your use of the Service, your violation of these Terms, your violation of law, or your infringement or misuse of third-party rights.

15. Changes to the Service or Terms

SourceFlag may update the Service and these Terms from time to time. Material changes will be posted on this page or communicated through a reasonable product or account notice. Continued use of the Service after changes become effective means you accept the updated Terms.

16. Counsel Review Placeholders

• Legal entity: [confirm legal entity name before public launch].
• Governing law: [confirm governing law].
• Dispute venue and arbitration posture: [confirm dispute process].
• Official notice email: [confirm legal notice email].
• Physical or mailing address for notices: [confirm legal notice address].

17. Contact

Questions about these Terms may be sent to SourceFlag at [confirm official legal contact email]. Formal legal notices should be sent using the notice method confirmed by counsel before public launch.